Shipping policy

Shipping Policy

This Shipping Policy applies to orders placed on this website operated by Stridewell Limited.

Order Processing Time  
Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Shipping Methods  
We ship orders using international logistics providers such as YunExpress, 4PX, Yanwen, DHL, UPS, FedEx, or equivalent international courier services, depending on the destination.

Estimated Delivery Time  
Estimated delivery times are as follows:
- United States & Canada: within 7 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, or peak seasons.

Shipping Fees  
Shipping fees are calculated at checkout and shown before payment is completed.

Order Tracking  
Once your order has been shipped, a shipping confirmation email with tracking information will be provided.

Customs & Duties  
International shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.

Contact Us  
If you have any questions regarding shipping, please contact us at jsamorunger@gmail.com.

Company Information  
Stridewell Limited  
Address: UNIT 18, 8/F, Peter Leung Industrial Building,  
103 Wai Yip Street, Kwun Tong, KL, Hong Kong